Pingshack provides a digital product that gives the buyer access to a private Discord server - A free Discord account is required. You will automatically join Pingshack with the Discord account you used to sign up; we do not allow the transferring, unbinding, or changing of this under any circumstances, so please ensure you're signed into the correct account. Upon purchasing, you are given access for 30 days; once these 30 days have passed, you are automatically billed for an additional 30 unless you cancel your subscription via the Dashboard. You can cancel by logging into your User Dashboard and removing your billing details; Once done, you will retain access to the server and all features until your membership expires. Your Pingshack subscription starts from the purchase date. If your Pingshack license is paused or your payment fails, you will be alerted via Discord so you can restart your membership/update your billing details - You will have 72 hours to do this; otherwise, your license key will be automatically destroyed to regain access to Pingshack you will need to purchase a new license key. We do not offer any refunds/returns because our service is digital-based. Once a license has been activated, our service is considered delivered; however, refunds can be granted for customers who have not activated their membership under exceptional circumstances (Operated on a per-customer basis via email support). We are not liable if you purchase Pingshack via an unknown source, and as stated further down, we reserve the right to terminate license keys bought via third parties. By purchasing, you are accepting these conditions. Purchasing a Pingshack membership via an unsupported third party can lead to the termination of your license. We do not recommend or support purchasing Pingshack memberships via "Burner" accounts; These are strictly against Discord terms and conditions and can lead to termination of your Discord account, which is out of our hands. You must follow Pingshack's and Discord's terms since you'll use their platform to access our product. If the customer's Discord' account is terminated, banned, revoked, lost, or the user 'leaves' the server, it is the responsibility of the customer to contact Pingshack via to assist. Pingshack cannot be liable for human error and will not offer refunds for these situations as the liability rests with the customer to reach out to rectify their mishaps. All information collected from the checkout process is used to verify that your order is legitimate and is operated via Stripe (Our payment processor) to enable us to run a subscription-based product. Pingshack reserves the right to terminate your membership without a refund. Inside the Discord server, you will find a short list of rules which we require you to follow, and these rules include basic requirements such as treating everyone with respect and not leaking information outside the group. Pingshack will occasionally offer free trials to new customers by posting direct trial purchase links on our social media accounts. If you claim a free trial, you will automatically be charged once the trial period has ended unless you cancel your membership or remove your billing details before the renewal date. Our standard refund policy also applies to trial memberships that are not canceled before renewal. 1. Terms By accessing the website at , you are agreeing to be bound by these terms of service, all applicable laws, and regulations and agree that you are responsible for compliance with any applicable local laws. If you do not agree with these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. 2. User License Permission is granted for the customer to receive and activate a license key (Via Discord) from Pingshack for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not: modify or copy the materials; use the materials for any commercial purpose or any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Pingshack's website or provided by Pingshack in general; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server, or attempt to sell your Pingshack membership once activated. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Pingshack. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format. 3. Disclaimer The materials on Pingshack's website are provided on an 'as-is basis. Pingshack makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, Pingshack does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. 4. Limitations In no event shall Pingshack or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit or due to business interruption) arising out of the use or inability to use the materials on Pingshack's website, even if Pingshack or a Pingshack authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 5. Accuracy of materials The materials appearing on Pingshack's website could include technical, typographical, or photographic errors. Pingshack does not warrant that any of the materials on its website are accurate, complete, or current. Pingshack may make changes to the materials contained on its website without notice. However, Pingshack does not make any commitment to update the materials. 6. Modifications Pingshack may revise these terms of service for its website without notice. By using this website, you agree to be bound by the then current version of these terms of service. 7. Governing Law The terms and conditions are governed by and construed following the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location. 8. Additional Detail As stated in the Privacy Policy and on the main page of this website (, customers have access to a range of free tools alongside their membership. These tools are provided free of charge for the duration of their membership; since these tools are not a core part of the subscription itself, they can be removed/discontinued if Pingshack wishes to do so. These additional tools/software(s) are optional and require user data to be stored locally on the user's device(s). The information stored is only accessible by the user, and no sensitive details are transferred anywhere else. Pingshack can not be held responsible if said details are compromised as they can only be accessed from the device on which they are locally stored [Be it physically or remotely]. For more information on the specific software, please see the specific documentation provided on the Discord server. 10. Affiliate Scheme Pingshack offers an 'Affiliate Scheme,' referred to as 'the scheme.' This feature allows customers to share their affiliate link with friends, family, and followers on social media to receive compensation for each customer they refer to the service. The percentage is variable and is visible on the users' Dashboard linked once a user enables the scheme. Payments are made monthly, dependent on Stripe limitations. Pingshack is in no way obliged to follow set dates. Therefore, payout dates can vary due to circumstances out of our control. For an Affiliate to earn their commission, they will need to ensure their referee purchases a Pingshack membership via their affiliate link - We will not reward sales that are not logged or tracked via the link in question. All affiliate links are unique to each affiliate on the scheme to ensure we can appropriately monitor all sales and therefore pay out the correct amounts Pingshack reserves the right to adjust (either up or down) the commission rate and to change if the commission applies to all sales or just the initial first-month payment. Whop, a third party, issues affiliate payouts; therefore, additional support and guidance are issued via the Whop team. You (The affiliate) will need to register personal details with Whop as part of the affiliate registration. This enables them to process your payouts as efficiently as possible and to ensure you can view your upcoming payouts and sales history. Affiliate funds are also held directly by Whop, meaning Pingshack does not have access to any commission acquired via the scheme since this is all operated by Whop. By taking part in the affiliate scheme, you accept the terms issued above and understand that you are not a representative of Pingshack and act as an individual. You will also need to declare such income to any legal/government office(s) for self-employment; For more details on taxes, please consult your countries/states tax office or a professional.